Shipping Methods Policy
Vaporstock reserves the right to limit quantities ordered and to cancel or reject orders.
When you place an order online, we provide the estimated arrival date(s) for your order based on the shipping option(s) you choose. Please note that basic and standard shipping may take longer to ship, but will be shipped in time to be delivered within the estimated arrival time frame.
Free shipping (tracking included): Orders delivered using free shipping will arrive within 7 -10 business days. Vaporstock uses a variety of ground shipping options in order to continue providing free shipping for all orders over $50.00. Tracking information is included for free shipping orders. Free shipping orders are provided by USPS, UPS or FedEx.
Basic shipping (tracking included): Orders delivered using basic shipping will arrive within 4 – 6 business days. A package sent using basic shipping is in transit for 4 – 6 days. Because order processing can take up to 2 business days, it might take up to 6 days for your order to be delivered. Tracking information is included for basic shipping orders. Basic shipping is provided by FedEx, UPS or USPS.
Standard shipping (tracking included): Orders delivered using standard shipping will arrive within 3-5 business days. Tracking information is included for these orders. Standard shipping is provided by FedEx, USPS or UPS.
Express, 2-business-day and 3-business-day shipping (tracking included):
Orders sent via these shipping methods will be received in one, two or three business days. There are no weekend pickups or deliveries. Your order may be shipped using a combination of air and ground shipping as necessary to get your items to you on time. In some cases, orders may be delivered before the estimated arrival date. These shipping methods use FedEx, USPS or UPS.
General Shipping Information
Business days: Business days for www.vaporstock.com are Monday – Friday excluding holidays.
Customers in Hawaii: Basic, standard and 1-business-day shipping are not available. Total estimated shipping time with 2-business-day shipping is about 4 business days.
Customers in Alaska: Basic, Standard shipping is not available. Shipping time with 2-business-day shipping is about 4 business days, and express shipping is 3 business days.
International Customers: The vaporstock.com website only ships orders to addresses within the 50 United States. We do NOT ship outside the United States.
Couriers: FedEx UPS or DHL do NOT deliver to P.O. Boxes. A physical address is required for courier shipments. All orders shipping to P.O. Boxes will be sent U.S. Mail.
We reserve the right to change our Shipping policies at any time without noticed.
Our goal is to make sure that you are completely satisfied with your purchase. If for any reason you are not satisfied with your vaporizer, simply return it in its original packaging, with your receipt within fourteen (14) days of your purchase for a refund or exchange, less 15% restocking and shipping fees (e.g. Shipping Fees ONLY apply to “Free Shipping”). Due to the nature of Vaporizers, we will only accept returns on unused and unopened units for a refund or exchange. Outside this period we do not accept any returns for any reason. All Sales outside of this period are Final.
Due to the nature of our USDA Certified Organic Herbs, Herbal Cigarettes, Smoking Mixtures and Aromatherapy Products, we will not accept ANY returns for a refund. All Sales are Final.
Returning an Item
All returns or exchanges must have a Return Authorization Form associated with it or it will not be accepted at our warehouse and will be returned back to you. Here are the basic steps:
Please contact customer service via email at firstname.lastname@example.org Monday – Friday, 9 – 6 pm PST to obtain an RAF number.
If possible, pack the item securely in the original package.
Enclose the original sales invoice and packing list with the item. Be sure to keep a copy for your records.
All products must be returned, unused or unopened, and in good condition, in the original boxes, with all paperwork (e.g. Sales Invoice and Packing Slip) and accessories to ensure full credit. All returned shipping charges must be prepaid. We cannot accept C.O.D. deliveries. For your protection, we recommend that you use UPS or Insured Parcel Post for your return.
Keep the Return Tracking Number from the package you are returning to ensure that the package is returned to the warehouse. You can expect a refund in the same form of payment originally used for purchase within 7 – 15 days of our receiving your returned product. You will be refunded the shipping cost if the return is a result of a manufacturer error or a shipping error on our part.
We reserve the right to change, modify or amend our Returns & Cancellations policies at any time without noticed.
Why Shop at Vaporstock.com?
All orders and transactions involving release of personal information are encrypted using the latest 256-bit SSL encryption technology. Encryption is a process by which we use software to scramble your credit card number and personal information so that they are unreadable by anyone except for Vaporstock.com. We are so confident in our security systems that we can provide our Website Security Guarantee which provides coverage against unauthorized charges on your credit card. Vaporstock.com holds a website identity assurance warranty of $10,000. This means that you are insured for up to $10,000 when relying on the information provided by IdAuthority on this site.
Free Shipping…NO Minimum! Unlike other websites that have surprising rules with astonishing fine print, we offer FREE SHIPPING on all ORDERS over $50.00 or more within the continental United States of America.
Vaporstock Inc. orders are professionally packed in discrete white or brown boxes. Your order may be shipped using a combination of air and ground shipping as necessary to get your items to you on time. In some cases, orders may be delivered before the estimated arrival date. We use UPS, FedEx, and USPS to deliver your orders. You can be ensured you will be able to track your package when it gets picked up from our warehouse and delivered to you safe and sound.
Our Shipping Department will automatically send email notifications to alert you when your orders are shipped.
On Vaporstock.com, you will also find extremely affordable deals that you will not find anywhere else. In addition to our incredibly low prices, Vaporstock.com offers world-class online content designed to provide you with the in-depth knowledge you need to make informed buying decisions. Unlike other websites, we only carry Top Rated Vaporizers and Vaporizer Accessories. Every Vaporizer purchase comes with a FREE Grinder and FREE Organic Herb. Our herbs and smoking mixtures are certified through the Oregon Tilth Certified Organic and are fully compliant with the USDA National Organic Program. We offer the best and largest selection of Vaporizers anywhere.
100% PRICE MATCH GUARANTEE
The Best Price Match Guaranteed on the web, PERIOD! Most of the other websites offer a 10 day price match guarantee, but Vaporstock.com’s 30 day price protection policy states the following: If within 30 days of the date of purchase of a regular advertised price item is more than the advertised price item of one our competitors, simply E-Mail us within 30 days of your original purchase date, and we will issue you a Credit in the amount of the price drop that will be good towards the purchase of anything else we sell. This price protection policy only applies to regular advertised products and does not apply to limited time sales, instant savings offers, instant or mail-in rebates, private offers, auctions, open box items, limited quantity items, close out items, or other promotions.